Work Stress is a Transaction, and Requires a System

Marcus J. Fila, Ph.D.
5 min readJun 15, 2020
Photo by Hans-Peter Gauster on Unsplash

So much of organizational life today is about systems. From customer relationship management (CRM), to a strong emphasis on teamwork; training employees to learn “how we do things around here”; to cultivating an organizational identity which guides the framing of decisions around strategy, production, and marketing. Organizational culture has never been more central to setting, and understanding the…

Marcus J. Fila, Ph.D.

Work Stress speaker, researcher, author, and consultant to organizations and individuals. Psychologist, and management professor. Visit